FAQ

Q.How do I set Up my Account Using Windows 98?

Q.How do I set Up my Account Using Windows XP?

Q. How many email names can I have?

A. Each dial up user is allowed up to 5 email names.
The first email name wil be created by us and any additional email
names will need to be made by request.

Q. Is Email address Pop3 or Web Based?

A.Our Email service is Web Based but is upgradable to Pop3/IMAP & SMTP

Q.Do you offer free personal webspace?

A.Not at this time,but we will be offering up to 100mb. free personal webspace
very soon.

Q.Do you offer News groups or NNTP/NTP?

A. Yes,every dial up member receives complete access to our NTP server
that is host to over 50,000 users.

Q.Can I access my website through a unix shell?

A.No,you can access your website through any FTP.

Q.Do I receive a discount if I pay annually?

A.Yes,you will receive 1 month free with annual payment.

Q.Why is win 95/98 so slow to log in?

Q.Why can't Win95 "negotiate a compatible set of network protocols"?


Since Internet Service Providers only support the TCP/IP protocol, we suggest removing the NetBEUI and IPX/SPX protocols so that Dial-Up Networking cannot un-intentionally bind to them. To change your Win95 settings to be compatible with Internet Service providers, make certain the NetBEUI and IPX/SPX protocols from the Control Panel folder - Network section have been removed. We also suggest the additional step of removing the Microsoft TCP/IP protocol, even though it will be added again later. Once the protocols have been removed, restart Win95 and follow our instructions for configuring Win95 to connect. When configuration is complete open the "Dial-Up Networking" window, right click on the connection icon then select "Properties". In the properties configuration window that appears click the "Server Type" button and make certain that the "Log on to network", "NetBEUI" and "IPX/SPX Compatible" boxes are NOT checked.
If the "Dial up networking could not negotiate a compatible set of network protocols you specified in the server type setting" error continues to appear, examine your modem type setting in the modems icon of the control panel. The error may occur if Windows 95 was unable to correctly identify your modem brand and model or it was otherwise set incorrectly. We suggest contacting the manufacturer of the modem for advice on how best to configure Win95 and the modem to interoperate. If unable to contact the manufacturer or you don't know who the manufacturer of the modem is, we have had good luck with just setting the modem type to be one of the appropriate "(Standard Modem Types)" choices in the modems icon of the control panel. Why can't I connect at V.90 speeds? Even though all our locations support V.90, this does not guarantee that you will get V.90 speeds. Connection speeds are dependent on many things including:

1) Phone line quality. check your phone line to see if it qualifies for V.90 speeds at: http://www.usr.com/products/line-test.asp.
2) Modem compatibility. The better the modem the better chance that your equipment and the ISP's will connect reliably and without failures. Windows LT modems are known for their problems and are the least expensive modem on the market.
3) Modem Firmware. DO you have an X2 modem made by US-Robotics. Well, try upgrading it to V.90, this should be the fix.
4) Operating system. Yes this does matter. If you have windows 95, you will want to upgrade your DUN to 1.3 off the microsoft website.
Those are just a few things that determine your connection speed, others include: distance of the POP that you are dialing into, computer hardware (old 386's, ahhhh!), modem drivers (update them!!), etc.

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